What the City asks you to keep out of the line
Dallas Water Utilities’ advice for kitchens is simple: scrape food scraps into the trash, use sink strainers, avoid using the disposal, wipe greasy dishes with paper towels before washing, and recycle fry oil and cooking grease.
Sorting out who to phone
| Symptom | Who to call |
|---|---|
| Scheduled 90-day service is due, or accumulation has hit 25% | Your City-permitted transporter |
| Trouble along the kitchen's sewer line | Grease Trap Repair Dallas, for jetting |
| Cracked, corroded or baffle-less interceptor | Grease Trap Repair Dallas, for an overnight restoration |
Dallas sewer jetting: what owners ask
Midnight on a Saturday: is anyone there?
Yes. Calls are answered 24/7, including weekends, and whoever picks up schedules the visit.
Is the interceptor feeding grease into the pipe?
Possibly, if its baffle wall has failed, because nothing then stops floating grease reaching the outlet. Your transporter sees inside at every pump-out, so ask what they found.
Day or night
Don’t replace a damaged grease trap until you’ve asked about repair.
Call (214) 713-4954 at any hour. The first step is a free inspection of your trap, at your kitchen.